Frequently Asked Questions

Where can I park?
Stadshotel Botterweck is situated in the carfree centre of Heerlen. You can park your car in the following 2 public parking garages, situated at max. 250m walking distance from the hotel.

Q-park Raadhuisparking (Uilestraat 4): Maximum daily rate €15,-.
Q-park Putgraaf (Putgraaf 1D): Maximum daily rate €12,-.

What time is breakfast?
Monday to Friday : 07.00 – 10.00 hrs.
Saturday and Sunday : 08.00 – 10.30 hrs.

What time can I check in and out?
Check-in from 15.00 – 21.00 hours
Check-out from 7.30 – 11.00 hours

What are the cancellation conditions?
It is possible to cancel free of charge up to 48 hours before the arrival date. After this period, 100% of the booking amount for the first night will be charged. Different cancellation conditions may apply for group bookings.

Are pets allowed?
Pets are not allowed.

Is there Wi-Fi available?
Free Wi-Fi is available.